ATTO Technology Express SAS R348 Instrukcja Naprawy Pobierz pdf (Strona 8)

sudo nvram atto-args-esasraid="[options]"

where [options] are listed above. If you are not the root user, you will be

prompted for an administrator password.

3. Reboot the system for the changes to take effect.

C.) Escalating issues to Tech Support.

When an error is encountered, please insure you have an answer to each of the following

questions when reporting it as an issue:

QUESTION

ANSWERED

1. Computer Model:

2. Operating System:

3. OS Patch Level:

4. PCI slot # and type:

5. ATTO driver version:

6. ATTO firmware revision:

7. List all of the devices attached to the ATTO ExressSAS Raid controller. Include

the manufacturer and model number for each device:

8. Did it ever work? Is this a new error that just started happening, or is this an

error that has been around since the first use.

9. Does it happen when you try it with a second controller (if possible)? For

example, swap out one controller for another and see if error still occurs.

10. Is the latest firmware and driver being used?

11. Is the device in default mode? Are there settings that have been adjusted that

may be causing the problem? Do settings need to be adjusted to allow the device to

function properly?

Page 8 of 9 ATTO Technology, Inc. July 12, 2007

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ATTO Technology Express SAS R348 Instrukcja Naprawy Strona 8